Alastair Howcroft/LinkedIn
Nov 30, 2025, 14:42
AI More Empathetic Than Doctors?
Eric Topol, Founder and Director of Scripps Research Translational Institute, shared on X:
”In a recent meta-analysis of 13 studies comparing A.I. vs clinicians for patient care empathy, using GPT 3.5/4.0, all but 1 showed A.I. was more empathetic (open-access)
Now there are models that are more empathetic, via Semafor.”
Title: AI chatbots versus human healthcare professionals: a systematic review and meta-analysis of empathy in patient care
Authors: Alastair Howcroft, Amber Bennett-Weston, Ahmad Khan, Joseff Griffiths, Simon Gay, Jeremy Howick
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